Zammad
Alternative to Ticket management
Easy to use but powerful open-source support and ticketing system.
Actively maintained
Real momentum
AGPL-3.0
General-purpose bugtracker and testing tool originally developed and used by the Mozilla project.
Bugzilla is an open-source ticketing project positioned as an alternative to Bug tracking/ Error tracking, Bug tracking, with 852 GitHub stars and a health score of 57/100. It committed 21 times in the last twelve months across 5 of those months, and its status is actively maintained. Licence: MPL-2.0. It has real momentum, so treat it as a live competitor rather than a stale repository.
| Status | Actively maintained — Committed within the last 45 days. |
|---|---|
| Last commit | 2026-08-04 |
| Days since last commit | 13 |
| Commits, last 3 months | 19 |
| Commits, last 12 months | 21 |
| Months with activity | 5 of 12 |
| Last release | None detected |
| Archived | No |
| Licence | MPL-2.0 |
| Category | Ticketing |
| Positioned against | Bug tracking/ Error tracking, Bug tracking |
Health score combines commit recency, twelve-month commit volume, months with activity, release recency and archive state. Metadata refreshed August 2026.
Copyleft (GPL, AGPL, MPL): derivative work must stay open. AGPL also covers software offered over a network, which blocks most closed SaaS wrappers.
This matters most when you plan to sell a hosted version. A permissive licence means anyone — including a competitor with more capital — can do the same, so your defensibility has to come from distribution, support or data, not from the code.
Bugzilla is shipping code consistently, so a buyer comparing your product will find a maintained free option. Price and position against the total cost of self-hosting it, not against the paid incumbent's list price.
The clearest opening in the dataset. Low open-source competition usually means either a genuinely underserved need or a market too small to attract volunteers — validate demand before assuming the former.
Actively maintained. Bugzilla recorded 21 commits over the last twelve months, with activity in 5 of those months and 19 commits in the last quarter. Last commit: 2026-08-04. No recent release was detected. Committed within the last 45 days.
Bugzilla is published under MPL-2.0. Copyleft (GPL, AGPL, MPL): derivative work must stay open. AGPL also covers software offered over a network, which blocks most closed SaaS wrappers.
Bugzilla targets the same job as Bug tracking/ Error tracking, Bug tracking and is actively shipping. Adoption sits at 852 stars. Whether it is a good replacement depends on your deployment constraints: self-hosting adds infrastructure, upgrade and security work that a commercial subscription absorbs for you.
21 open-source implementations, 10 of them actively maintained, led by Zammad at 5.9k stars. Saturation score 35/100 — Open. Thin or poorly maintained open-source coverage.
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